Terms & Conditions

Terms and Conditions 


Welcome to www.gestechno.com website. These terms and conditions (“Terms and Conditions") apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. By opening the Site, you confirm you’re aware of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to amendment, supplement, or eliminate portions of both the Terms and Conditions of Use and the Terms and Conditions of Sale at any time. Modifications will be applicable when posted on the Site with no other notification provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes. Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification. You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. These Terms and Conditions fully govern the use of this Gestechno website.  

Terms and Conditions of Use 

Use of the Site Terms

Confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to abstain from using this website.
Gestechno permit you a non-transferable, evocable and non-exclusive license to use this Site, in agreement with the Terms and Conditions of Use, for such things as: shopping for personal items sold on the site, gathering prior information regarding our products and services and making purchases. Commercial use or use on behalf of any third party is prohibited, except as clearly allowed by us in advance. These Terms and Conditions of Use particularly disallow actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.
Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.
Certain services and related structures that may be made accessible on the Site may need registration. Should you choose to register for any such services or related features, you agree to provide true and current information about yourself, and to punctually update such information if there are any modifications. Every user of the Site is responsible for keeping passwords and other account information safe and secure.
The account owner is wholly responsible for all activities that occur under such password or account. Furthermore, he or she must notify us of any illegal use of the password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can afterwards choose out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

User Submissions Terms
You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise misinform us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
By completing an order or signing up, you agree to receive a) emails associated with finalizing your order, which may contain relevant offers from third parties, and b) emails asking you to review Gestechno and your purchase and c) promotional emails, SMS and push notifications from Gestechno. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service email address by country. 

Information Available on Website Terms

That you accept the information contained in this Gestechno website is provided is intended for information purposes only and that it is subject to modification without notice. While we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.

Links and Thirds Party Websites Terms
Creating a link to this Gestechno website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.

Intellectual Property Terms

That information and content on the Site and all the website design, including, but not limited to, text, graphics, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times assigned in us. Use of such material will only be permitted as particularly authorized by us.
Any illegal use or copying of the contents of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially.

Indemnity Terms

That you agree to guarantee and hold us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms of Use.

Applicable Law and Jurisdiction Terms

These Terms and Conditions shall be interpreted and governed by the laws in force in Kenya. Everyone hereby agrees to submit to the jurisdiction of the Kenyan courts and to waive any objections based upon location.

Arbitration Terms

Any disputes, controversies, or differences arising out of the operation, and performance of these Terms and Conditions, shall be finally settled through arbitration by a single arbitrator to be appointed in accordance with the rules of Chartered Institute of Arbitrators. The arbitrator shall be a person who is legally trained and who has experience in the information technology field and is independent of either party. The venue of the arbitration shall be Nairobi. The language used in the arbitration proceedings shall be English. The award of the arbitrator shall be final and binding and may be entered in any court of competent jurisdiction and enforced in accordance with the Arbitration Act 1995 Chapter No. 4.

Termination Terms

In addition to any other legal or reasonable solutions, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.


Terms and Conditions of Sale 

General Terms

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You agree that if you are unsure of the meaning of any part of the Terms and Conditions of Sale, you will not hesitate to contact us for clarification prior to making a purchase.
These Terms and Conditions of Sale fully govern the sale of goods purchased on this Site. No extrinsic evidence, whether oral or written, will be incorporated.

Formation of Contract Terms

Both parties agree that browsing the website and gathering information regarding the products provided by Gestechno does not constitute an offer to sell, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process.
Both parties agree that the acceptance of the offer is not made when the Gestechno contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product. Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.

Payment and Pricing Terms

Gestechno cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Gestechno is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.
Gestechno shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products.

Use of Voucher Codes Terms

Gestechno Site accepts the use of voucher codes for orders placed online. The marketing voucher codes which are accepted on our Site entitle you at the time of ordering a product to a saving on the order being placed on our Site. Vouchers may also be issued to customers in exchange for advance payments made to us via transfer to our bank accounts for products intended to be purchased on the Site.
Our voucher codes may not be exchanged for cash. With the exception of vouchers issued in accordance with Gestechno refunds policy and vouchers issued in exchange for advance payments, Gestechno reserve the right to cancel or withdraw our voucher codes at any time.

Delivery Terms

Under no circumstances shall Gestechno be held liable for any delay or failure or disruption of the content or the Services accessed or delivered through the Sites resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

Gestechno Site is only for delivery of products to customers within Kenya. We make every effort to deliver goods within the estimated timescales set out on our Site; however delays are rarely inevitable due to unforeseen factors.

Return Policy Terms

Gestechno does not take title to returned items until the item arrives at our fulfillment center. At our pleasure, a refund may be issued without requiring a return. In this situation, Gestechno does not take title to the refunded item. Call us for more information about our returns and refunds.


Liability Terms

Gestechno shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following:

a) the use or the inability to use the Sites or Services;
b) any defect in goods, samples, data, information or services purchased or obtained from a through the Sites or Services;
c) violation of distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the

d) unauthorized access by third parties to data or private information of any User;
e) statements or conduct of any User of the Sites or Services; or;
f) any matters relating to the Sites or Services, however arising, including negligence.


Any material downloaded or otherwise obtained through the Gestechno Sites or Services is done at each User's sole discretion and risk and each User is solely responsible for any damage to its own computer system(s) or any loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from Gestechno or through or from the Sites shall create any warranty not expressly stated herein.